Genesis HealthCare started with ordinary problems. Unsanctioned applications. Contractor and personal-device access. Data moving in ways nobody could see. An enterprise browser was not the obvious answer on day one.

In this fireside chat, Michael DaGrossa, VP of Information Security at Genesis HealthCare, sits down with Island Field CTO Michael Leland to walk through what actually happened. DaGrossa describes the problems that started the search and what the team tried first. He explains what they saw once browser activity, unsanctioned apps, and personal AI use came into view, and how that shifted the conversation between security, IT, and risk.

From there, the discussion turns practical. A crawl-walk-run rollout. Starting with visibility before moving to enforcement. Keeping a large, distributed workforce productive while controls tightened.

He closes on the question every leader in the room is quietly asking: what keeps a deployment like this from turning into shelfware?